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Medical Administrative Assistant: Associate of Applied Science Degree

The medical administrative assistant degree program is designed to prepare students for entry-level administrative positions in a variety of healthcare settings. Administrative duties may include greeting patients, setting appointment times, scheduling hospital admissions, medical transcription, medical record management, insurance coding and billing, bill collections, office compliance, and other general medical office procedures. A medical administrative assistant with sufficient training and experience may become responsible for office management.

The medical administrative assistant program utilizes a combination of lecture and learning activities to address both administrative and general topics. Students in the program must complete all professional courses in the curriculum with a minimum "C" grade.

Program Goals

The program will:

  • Prepare learners to attain university core abilities and program learning outcomes by utilizing performance-based curriculum in a caring and supportive learning environment.
  • Measure and assess student learning and implement improvements, as needed, to ensure high quality academic programs and services.
  • Prepare learners to develop plans for the pursuit of further studies and/or continuing professional development activities and membership in professional and community organizations.
  • Confirm that faculty members meet university qualifications guidelines, utilize effective and innovative teaching methods that promote academic excellence, and pursue opportunities for professional development.
  • Monitor the needs of the program’s community of interest and maintain the currency and relevancy of program curriculum through regular faculty and advisory committee meetings and academic program reviews.

Student Learning Outcomes

Graduates of the program will:

  • Demonstrate entry-level skills, knowledge and behavior competence in administrative content, functions, and procedures; including medical records management, healthcare coding, office accounting, and transcription.
  • Apply fundamental principles, regulations, and statutes for performing within legal and ethical boundaries.
  • Create a plan for obtaining membership in professional organizations, and continuing education.