National American University NAU

Technical Assistance

FAQ Database:
http://www.national.edu/knowledgebase
Telephone: 1-800-548-0602
Available: Mon-Thurs 7am–7pm MT, Friday 7am–5pm MT, Saturday 8am–Noon MT, Sunday 4pm–8pm MT
Email: uservices@national.edu
Available: Mon-Thurs 7am–7pm MT, Friday 7am–5pm MT, Saturday 8am–Noon MT, Sunday 4pm–8pm MT
IT Support Form: http://nau.force.com/captureexternalcase
Available: Mon-Thurs 7am–7pm MT, Friday 7am–5pm MT, Sunday 4pm–8pm MT

Desktop Support

Browser Supported Browser Version(s)
Microsoft® Internet Explorer® 10, 11
Mozilla® Firefox® Latest, ESR
Google® Chrome Latest
Apple® Safari® 6+

Tablet and Mobile Support

Device Operating System Browser Supported Browser Version(s)
Android Android 4 Android Latest
Apple iOS 6, 7, 8 Safari Latest
Microsoft Surface Windows® 8 Internet Explorer 11
BlackBerry® (mobile only) BlackBerry 7, 10 BlackBerry Latest

Additional Requirements

  • Javascript and cookies must be enabled
  • Microsoft Office 2013 – Available free from your office 365 account. More information can be found here.