National American University

Forgot Password


Your password must be reset by selecting the "Forgot your password" link at the NAU Student Portal, which can be accessed here:


Please contact the Academic Dean or Program Coordinator at your campus to change your password.

National American University Password Policy

Listed below are the complexity requirements for creating or changing your NAU password.

The password must be at least six characters long.

The password must contain characters from at least three of the following four categories:

  • English uppercase characters (A-Z)
  • English lowercase characters (a-z)
  • Base 10 digits (0-9)
  • Non-alphanumeric characters (for example: !, $, #, or %)

The password cannot contain three or more continuous characters from the username.

The system retains a history of 24 unique passwords before an old password can be reused.